[Support request]
[Support request]

Home Forums Ausart – Premium Multi-Purpose Business Theme Updated theme showing blank pages

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This topic contains 1 reply, has 2 voices, and was last updated by  Eldo 1 year, 4 months ago.


  • Phoenix
    Participant
    | #12308

    Dear Ausart support

    I updated Wordpress and my Visual Composer vanished, so I tried updating to the latest version of the theme to try and fix it. I’ve been having some issues installing the latest update of the theme into Wordpress. Having had a developer try unsuccessfully, I wondered if you could send me a fresh .zip file to upload that you’ve tested.

    I’m wondering if the files I have are corrupted somehow? I brought my version from Themeforest.

    Symptoms are that it wouldn’t install from a standard upload, but with some expert help I’ve now got the theme showing in the Wordpress dashboard. However when I preview or activate all my content has gone and I have a blank page with some menu headings. When I reinstall the old version again everything reappears.

    Wordpress and all plugins are up to date.

    If you could email me back with a tested .zip file that would be great.

    Thanks


  • Eldo
    Keymaster
    Post count: 6788
    | #12313

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